Benefits of Adopting RPA in ERP Systems

Enterprises at present are facing new set of challenges – the decision to choose which technologies to adopt and how much to invest. One of the hottest new developments are in the field of automation applied to business processes – Robotic Process Automation. A software code runs a virtual workforce for process operations. The RPA technology can leverage the existing systems like the human employee and doesn’t require to replace the existing system. Let’s have a look at how RPA helps in stepping up the performance of Enterprise Resource Planning (ERP) systems.

ERP, a software system designed to integrate the main functional areas of an organization’s business processes into a unified system. An ERP software primarily distinguishes itself from other standalone software(s) by having a common central database from which the various ERP modules access information. Still there are a lot of manual activities associated with handling an ERP system.

How RPA can add value to an ERP system?

RPA is platform and application agnostic. RPA can add value by automating multiple manual activities associated with an ERP system:

  • Perform repetitive and structured transactions processes
  • ERP system migration
  • User access reviews and controls
  • System performance reporting
  • Scale up operations and processes rapidly in the company
  • Interact with and update multiple applications in a transactional manner to keep everything in sync
  • Validate data in places that are complex for people to understand
  • Perform calculations faster than humans
  • Update data manually (RPA can automate ERP data entry)
  • Data gathering from various applications into one place to keep everything organized
  • Processing bulk data prone to multiple human errors

Benefits for ERP-equipped business by RPA

  • Savings in costs and time
  • Higher quality results
  • Productivity and efficiency improvements
  • Quicker ROI
  • Better customer experience
  • Lower operational risk
  • Improved internal process

Case study

Implementation of an ERP system is a complex phenomenon. The implementation involves large expenditures, lengthy periods, and organizational commitment. There are some challenges to implement an ERP system. Due to short deadlines and limited resources, some organizations are facing technical issues in ERP system implementations. This, in turn, creates conflict and instability in user groups.

RPA technology can help in removing the barriers to adopt a new ERP solution, by automating the manual processes. There are a lot of data entry that needs to be done in the ERP system for the database creation. RPA software “bots” can be configured relatively easily and inexpensively and can execute a business-process script to automate this time-consuming and repetitive tasks as if it were an employee. RPA can be configured so easily and inexpensively. While RPA has already seen significant interest and adoption in transaction-intensive processes such as back-office operations in banking and insurance, its adoption in processes driven by ERP systems has remained largely muted.

We at Probotiq Solutions Private Limited, have automated two business processes for our two clients. We had done the automation of Payment Reconciliation Process for one of our customers. Payment Reconciliation Process is an ad-hoc process performed every week twice or thrice based upon the frequency of receipt of data. The process is an ERP driven one which comes with loads of manual work.

Revenue Recognition and Revenue Analysis are the other two processes automated for another customer. These processes are also used in ERP environment with a bundle of complicated manual activities. Through RPA technology, we automated these manual tasks that include repetitive activities, complex calculations, data updations etc. For these ERP focused tasks, we provided cheaper, faster, more stable and more compliant solutions.